Terms & Conditions
SKINCARE LIBRARY
TERMS & CONDITIONS
Last Updated: 9/15/2026
Welcome to Skincare Library. These Terms & Conditions govern your use of our website and your purchase of products from us.
By accessing our website or placing an order, you agree to be bound by these Terms & Conditions. Please read them carefully before making a purchase.
1. ABOUT SKINCARE LIBRARY
Skincare Library is a beauty and skincare retailer offering carefully curated skincare and beauty products from Nigerian, Korean, US, UK and other international brands.
Our products are intended for cosmetic and personal-care use.
Information provided on our website is for general skincare and beauty guidance and should not be considered medical advice.
1. USING OUR WEBSITE
By using this website, you agree to:
- Provide accurate and complete information when placing an order.
- Use the website for lawful purposes only.
- Not attempt to interfere with the operation or security of the website.
- Not reproduce, copy or use our website content, images, branding or materials without our written permission.
We reserve the right to restrict or terminate access to the website where we reasonably believe these Terms & Conditions have been violated.
1. PRODUCTS & PRODUCT INFORMATION
We make every effort to ensure that product descriptions, photographs, prices and other information displayed on our website are accurate and up to date.
However:
- Product colours may appear slightly different depending on your device or screen.
- Packaging may occasionally change according to the manufacturer’s updates.
- Ingredients and product formulations may be updated by manufacturers.
We recommend checking the product packaging and manufacturer’s information before use.
1. AUTHENTICITY
We are committed to providing authentic products sourced through trusted suppliers.
We do not knowingly sell counterfeit or imitation products.
Where a brand changes its packaging, formulation or manufacturing information, the product you receive may differ slightly from the image displayed on our website.
1. SKINCARE & PRODUCT DISCLAIMER
Everyone’s skin is different.
A product that works well for one person may not produce the same result for another. We therefore cannot guarantee a particular skincare result.
Our product recommendations are based on the information provided to us and are intended as general cosmetic guidance.
Customers are responsible for checking product ingredients and following the manufacturer’s instructions.
We recommend patch testing new products, particularly if you have sensitive or reactive skin.
If you experience significant irritation, discontinue use and seek appropriate professional medical advice.
1. ORDERS
When you place an order through our website, you are making an offer to purchase the selected products.
An order is considered accepted once we have confirmed your order and, where applicable, received payment.
We reserve the right to cancel or decline an order where:
- A product is unavailable.
- There is an obvious pricing or product-description error.
- We suspect fraudulent or unauthorised activity.
- We are unable to fulfil the order for circumstances beyond our reasonable control.
If we cancel an order after payment has been received, we will arrange an appropriate refund.
1. PRICING
All prices displayed on our website are in Nigerian Naira (₦) unless otherwise stated.
We reserve the right to change prices at any time without prior notice.
However, once your order has been successfully confirmed, the price applicable to your confirmed order will generally remain unchanged, except where an obvious pricing error has occurred.
Delivery fees, where applicable, will be displayed separately.
1. PAYMENT
Payment must be successfully completed using the payment methods made available on our website.
We reserve the right to withhold processing or dispatch of an order until payment has been successfully confirmed.
You must not use another person’s payment method without their authorisation.
1. DELIVERY
We currently deliver to locations within Nigeria and abroad on a special arrangement
Delivery times are estimates and may vary depending on:
- Your location
- Courier availability
- Weather
- Public holidays
- Traffic
- Unforeseen circumstances
- Other factors outside our reasonable control
A delivery estimate is not a guaranteed delivery date unless specifically stated otherwise.
Once an order has been handed over to our delivery partner, delays caused by the courier may be outside our direct control. We will, however, make reasonable efforts to assist you in resolving delivery issues.
1. CUSTOMER DELIVERY INFORMATION
Customers are responsible for providing accurate:
- Name
- Telephone number
- Delivery address
- Email address, where applicable
If incorrect information results in a failed delivery, additional delivery charges may apply.
Please ensure that someone is available to receive your order where required.
1. RETURNS & EXCHANGES
Because skincare and beauty products are personal-use and hygiene-sensitive products, products generally cannot be returned or exchanged.
1. ORDER CANCELLATIONS
Orders cannot be amended or cancelled once processed
1. REFUNDS
We do not make refunds
1. PROMOTIONS & DISCOUNTS
From time to time, Skincare Library may offer promotions, discounts, bundles or special offers.
Unless otherwise stated:
- Promotions cannot be combined.
- Promotional offers are subject to availability.
- Promotions may have specific terms or expiry dates.
- We reserve the right to withdraw or modify a promotion where necessary.
1. GIFT CARDS / VOUCHERS
Gift cards and vouchers may be subject to specific terms, including expiry dates, redemption restrictions and non-refundable conditions.
The applicable terms will be communicated at the time of purchase.
1. INTELLECTUAL PROPERTY
All content on this website, including but not limited to:
- Skincare Library’s name and logo
- Product photography created by us
- Website design
- Written content
- Graphics
- Brand materials
- Text and illustrations
belongs to Skincare Library or its respective licensors and is protected by applicable intellectual-property laws.
You may not reproduce, modify, distribute or commercially use our content without prior written permission.
1. THIRD-PARTY WEBSITES & SERVICES
Our website may contain links to third-party websites or services.
We are not responsible for the content, availability, security or policies of third-party websites.
Your use of third-party services is subject to their own terms and policies.
1. PRIVACY
Your personal information is handled in accordance with our Privacy Policy.
By placing an order, you agree that we may use the information necessary to process your purchase, arrange delivery, communicate with you and provide customer support.
1. LIMITATION OF LIABILITY
To the extent permitted by applicable law, Skincare Library will not be responsible for losses arising from circumstances outside our reasonable control.
We are not responsible for adverse reactions resulting from failure to follow product instructions, failure to check ingredients, misuse of a product, or use of a product contrary to the manufacturer’s instructions.
Nothing in these Terms & Conditions is intended to exclude any rights or protections that cannot legally be excluded under applicable Nigerian law.
1. EVENTS OUTSIDE OUR CONTROL
We will not be liable for delays or failure to fulfil our obligations where this results from circumstances reasonably beyond our control, including natural disasters, severe weather, government restrictions, strikes, transportation disruptions, internet or technology failures, or other unforeseen events.
1. CHANGES TO THESE TERMS
We may update these Terms & Conditions from time to time to reflect changes to our business, services, legal requirements or website.
The updated version will be published on this page with the relevant “Last Updated” date.
Your continued use of our website after an update constitutes acceptance of the revised Terms & Conditions.
1. GOVERNING LAW
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the Federal Republic of Nigeria.
Any disputes arising from these Terms & Conditions shall be handled in accordance with applicable Nigerian law.
1. CONTACT US
If you have questions about these Terms & Conditions, an order, a product or any of our policies, please contact us: click here