Privacy Policy
1. Information We Collect
We may collect the following categories of information:
Personal Information: Full name, email address, phone number, billing and delivery address, payment details, and other identifiers you provide during account creation or purchase.
Non-Personal Information: Browser type, IP address, device information, pages visited, and usage data collected automatically through cookies or analytics tools.
Beauty Profile Information (Optional): Information you provide about skin type, allergies, or beauty concerns to receive personalized product recommendations.
2. How We Use Your Information
We use your information to:
Process and fulfill your orders, including delivery and payment verification
Communicate with you regarding purchases, promotions, and updates
Personalize product recommendations based on your skin type and preferences
Improve our products, services, and website user experience
Detect and prevent fraudulent or unauthorized transactions
Comply with legal obligations and regulatory requirements in Nigeria
We do not sell or rent your personal information to third parties.
3. Legal Basis for Processing
We process your data under the following lawful bases as defined by the NDPA 2023 :
Your consent, when you voluntarily provide information
Performance of a contract, such as processing an order or delivery
Compliance with legal obligations under Nigerian law
Legitimate business interests, including fraud prevention and service improvement
4. Data Retention
Personal information is retained only for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required by law. When data is no longer needed, it will be securely deleted or anonymized.
5. Data Security
We implement appropriate administrative, technical, and physical security measures to safeguard your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of sensitive information, secure login systems, and restricted employee access to personal data.
While we strive to use industry-standard methods, no system is entirely secure, and we cannot guarantee absolute security.
6. Sharing of Information
We may share your information with:
Trusted third-party service providers such as logistics partners, payment processors, and IT support who assist in operating our services
Regulatory authorities or law enforcement when required by law or to protect our legal rights
All third parties are required to comply with data protection obligations and are not permitted to use your information for unrelated purposes.
7. Cookies and Tracking Technologies
Our Website uses cookies to enhance your browsing experience, analyze traffic, and personalize content. You may choose to disable cookies in your browser settings, but certain features of the Website may not function properly as a result.
8. Your Rights Under the NDPA 2023
As a data subject in Nigeria, you have the right to :
Request access to your personal data
Request correction of inaccurate or incomplete data
Request deletion of your personal data when it is no longer necessary
Withdraw consent for data processing at any time
Object to processing based on legitimate interests
Lodge a complaint with the Nigeria Data Protection Commission (NDPC) if you believe your rights have been violated
To exercise these rights, contact us using the details provided below.
9. Children’s Privacy
Our Website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we discover that we have inadvertently collected personal data from a child, we will delete it promptly.
10. Changes to this Privacy Policy
We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised date. Continued use of the Website constitutes acceptance of any changes.